I'm Emma. I'm a design researcher and I help organisations understand their users. How can I help you?

User research and design discovery

If you have a meaty problem you need some help getting to grips with, let me help you design your research approach. I work collaboratively and can act as an extension of your existing product, design or research team.

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ResearchOps

I'm part of a core global group of the community focused on understanding and defining Research Ops, facilitating conversations and undertaking research. Find out more about Research Ops and how it might benefit your organisation.

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Coaching, Mentoring, and Speaking

Getting extraordinary things done in organisations is hard work. Perhaps you don't have a Research Leader and need someone to act as a proxy. As an experienced Research Leader, I can help!

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Latest writing

More about me

I'm an experienced Design, User and Market Research both client-side and agency-side. I previously bridged the gap between Market and User Research at Monotype. I specialise in discovery research but have experience of research projects of all shapes and sizes. My clients most often come to me for mixed methods strategic research but I frequently get stuck into tactical research and sifting through operational data.

You can also find me on Twitter, LinkedIn, Medium