Hi, I'm Emma.
I'm a UX Research Leader helping research teams do their best work.
I'm a UX Research leader
I have over 20 years experience in commercial research roles. I’ve been leading and managing UX teams for over 10 years both client-side and agency-side.
I write about Research
You can find many of my reflections on research on this site and I also publish my writing on Medium.
I speak about Research
I speak about research in industry publications and at UX conferences and events. I also facilitate community workshops and events.
More about me
I'm an experienced Design, User and Market Research both client-side and agency-side. I previously bridged the gap between Market and User Research at Monotype. I specialise in discovery research but have experience of research projects of all shapes and sizes. My clients most often come to me for mixed methods strategic research but I frequently get stuck into tactical research and sifting through operational data.